SnoCorner respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how SnoCorner collects, uses, discloses, and safeguards information through our website, online ordering platforms, catering services, merchandise sales, physical locations, and related communications.
1. INFORMATION WE COLLECT
We collect three types of information.
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Information you provide directly
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Information received from third parties
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Information collected automatically through technology
We collect personal information when you place an order, create or update an account, request catering services, purchase frozen desserts or merchandise, sign up for email or SMS communications, participate in promotions or surveys, apply for employment, interact with customer service, or otherwise engage with SnoCorner.
This information may include your name, email address, phone number, billing and shipping addresses, payment information, order history, preferences, communications, and any other information you choose to provide.
If you create an account, you may also choose to provide demographic information and product preferences.
If you use a feature that allows you to send information to a friend, we may collect your friend’s name and email address solely to complete that request. This information is not retained for marketing purposes.
We may supplement information collected directly from you with information obtained from third parties such as payment processors, delivery partners, marketing platforms, analytics providers, and fraud prevention services. When combined with personal information, this data is treated in accordance with this Privacy Policy.
2. AUTOMATICALLY COLLECTED INFORMATION AND TRACKING TECHNOLOGIES
When you visit our website, we may collect certain information automatically, including IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, and interactions with our site.
We use cookies, pixels, web beacons, session technologies, and similar tools to operate our website, remember cart items, process transactions, analyze performance, personalize content, and support marketing efforts.
Cookies are small data files stored on your device. They do not store sensitive personal information such as full payment details.
Cookies and tracking technologies fall into the following categories.
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Strictly necessary cookies that are required for the website to function
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Functional cookies that remember preferences
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Analytics cookies that help us understand site usage
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Advertising cookies that support marketing and retargeting
Certain cookies and tracking technologies will not be activated unless and until you provide your consent, except where such technologies are strictly necessary for the operation of our website.
You may manage your cookie preferences at any time through our cookie banner or cookie settings link.
Disabling cookies through your browser may affect website functionality.
We may use third party analytics tools such as Google Analytics. These providers may use cookies or similar technologies subject to their own privacy policies.
3. HOW WE USE YOUR INFORMATION
SnoCorner uses personal information to:
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Process and fulfill orders for frozen desserts, merchandise, catering, and events
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Provide customer service and respond to inquiries
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Send transactional communications such as order confirmations and receipts
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Send promotional emails or SMS messages if you opt in
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Improve products, services, website functionality, and customer experience
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Prevent fraud and ensure security
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Comply with legal and regulatory obligations
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Evaluate employment applications
SnoCorner does not sell personal information.
4. SHARING AND DISCLOSURE OF INFORMATION
We may share personal information with trusted service providers who assist with business operations such as payment processing, fulfillment, delivery, analytics, marketing, fraud prevention, and website hosting. These providers are contractually required to protect your information and use it only as permitted.
We may share information with affiliates or partners only as necessary to provide services.
We may disclose information if required by law, legal process, government request, or to protect the rights, safety, and property of SnoCorner, our customers, or others.
In the event of a merger, acquisition, sale, or reorganization, personal information may be transferred as part of the business assets.
We may use or share aggregated or deidentified information that does not identify individuals.
5. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have rights under the California Consumer Privacy Act and the California Privacy Rights Act.
These rights include the right to:
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Know what personal information we collect, use, and disclose
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Request access to your personal information
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Request deletion of your personal information, subject to legal exceptions
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Request correction of inaccurate personal information
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Opt out of the sale or sharing of personal information
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Limit the use of sensitive personal information
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Not be discriminated against for exercising your rights
SnoCorner does not sell personal information and does not share personal information for cross context behavioral advertising without consent.
You may exercise your rights by contacting us using the information below. We may verify your identity before fulfilling requests.
6. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
California residents may opt out of the sale or sharing of personal information by using our cookie settings or contacting us directly. Even though SnoCorner does not sell personal information, we honor opt out requests as required by law.
7. DATA RETENTION
California residents may opt out of the sale or sharing of personal information by using our cookie settings or contacting us directly. Even though SnoCorner does not sell personal information, we honor opt out requests as required by law.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your information, no system can be guaranteed to be completely secure.
9. ACCESSING AND UPDATING YOUR INFORMATION
You may update your account information and communication preferences through your account or by contacting us at catering@snocorner.com.
10. EMAIL AND MARKETING OPT OUT
You may opt out of promotional emails by using the unsubscribe link in any email or by contacting us. Transactional and service related messages may still be sent.
11. CHILDREN’S PRIVACY
SnoCorner does not knowingly collect personal information from children under 13. Our website and products are intended for adults. If we learn that information from a child has been collected, we will delete it promptly.
12. THIRD PARTY LINKS
Our website may contain links to third party websites. SnoCorner is not responsible for the privacy practices or content of those sites.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. CONTACT INFORMATION
SNOCORNER ID VERIFICATION POLICY
For certain orders flagged as medium or high risk, SnoCorner may request a government issued ID for fraud prevention and chargeback protection.
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We collect only the ID type, name, and last four digits or equivalent.
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This information is retained for up to 150 days and then securely deleted.
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Access is limited to authorized personnel.
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We do not sell or share ID information except as required by law or payment processors.
SNOCORNER SMS PRIVACY POLICY
SnoCorner offers an SMS messaging service for order updates and marketing communications.
By opting in, you consent to receive recurring SMS messages from SnoCorner. Message frequency varies. Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP. You will receive a confirmation message and no further messages unless you re opt in.
Supported carriers are not responsible for delayed or undelivered messages.
SnoCorner does not sell or share SMS opt in data or consent information.
For support, contact catering@snocorner.com